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Kimono rental Q&A


Q. What time are you open?

 A. Reception starts at 9:30

final acceptance15:00

Last return is 17:30.

Q. How long does it take?

 A. Dressing/hair is about 30 minutes.

the rest is the customerMano's kimono

At the time you choose I will leave and right.

Q. how did you bookis it okay?

 A. Reservations can be made online.

*In principle, reservations by DM/email/telephone

We do not accept it. (Except for the day)

Q. Can I make a reservation on the day?

 A. Visit us directly

Please ask the staff.

Q. I confirmed the reservation planis good

 A.Confirmation email after booking

I am sending it.

Please check there.

Q. I want to change my plan

 A. Please inquire at the reception on the day.

Options can be added/changed on the day.


Q. I want to change the number of people

 A. Please cancel once

Please book again.

Q. Can I cancel?

 A. Basically we do not accept it.

If unavoidable,


Please contact me.

<Cancellation fee>

12:00 the day beforeAfter 0 100% of the reservation fee

Q. If you are late for your reservation time

What should I do?

 A. The number given in the reservation completion emailfart

surelyPlease contact me

If you are more than 15 minutes late, your reservation will be cancelled.

*In case of delay, please bring a delay certificate.

Please present it at the reception
(Information may be difficult depending on the congestion situation)
If the certificate of delay cannot be confirmed

will be canceled

Q. returnWhat time is itis it?

 A. The final return reception is at 17:30.

later than thisIf you do so, you will be charged a late fee.

Q. Can I extend my stay?

 A. We do not accept extensions.

Take advantage of the next day return option.

Q. Can I return it the next day?

 A. + ¥ 2,000 at the store by 12:00 the next day

We are in the process of returning it.

*We do not respond by mail.

    Depending on the type of clothing and accessories

               It will be +1,000 separately for each item.

          _cc781905-5cde-3194 -bb3b-136bad5cf58d_    Also, we cannot keep your luggage.

Please have your ID ready

(Driver's license, insurance card, student ID card, passport)

*If you cannot confirm your ID

​    A deposit of ¥5,000 is required.

          _cc781905-5cde-3194 -bb3b-136bad5cf58d_ (refund will be given when return is complete)

Q. Reservecan you

 A. We do not accept it.

Q. Is it possible to bring it in?

 A. Boots/Tabi are allowed.

A ¥500 carry-on fee will be charged for other small items.

Q. Are minors allowed?

 A. Parental consent is required.

After the reservation is confirmed, it is considered that there has been an agreement.

Q. Do you have small/large size?

 A. Our store sells antique kimono

because we handle a lot

Most are medium to small size.

Some of them are small, but there is also a large size.

There are no kimonos for children.

Q. Is it possible to accompany you?

 A. Only the renter can enter the store.

Q. Do you have a waiting space?

 A. Not available.

Please meet outside the store.


Q. Can we meet at the cafe on the 1st floor?

 A. Since it is one order system per person,

Please purchase the product when using it.

Kimono rental users

10 on presentation of receipt% off.


Q. Are there any costs other than the plan fee?

 A. Saturdays, Sundays, and holidays/peak season +¥500

Depending on other options

There are things that take.

Q. Can I bring tabi with me?

 A. Please bring it with you.

For those who do not have zori and want to wear zori

¥500 to prevent infectious diseases

You have purchased.


Q. Can you keep my luggage?

 A. We keep the clothes you wear.

For large items such as carry cases,

We cannot keep it for you.

Please deposit it in a coin locker etc. in advance.

In addition, at our shop, scratches on the luggage we keep,

Regarding dirt, damage, loss, etc.

We will not take any responsibility.

If you are worried, please go to a locker beforehand.

Please leave it.

Q. What kind of clothes should I wear?

 A. Although there is no particular specification,

In the underwear that this prepared when changing clothes

Therefore, if you are concerned about it, please wear innerwear, leggings, etc.

Please come to the store after wearing it.

Q. How should I dress for summer/winter?

 A. Summer: A dark colored inner layer for lace yukata

Because it may become transparent

light color recommended

Winter: as a countermeasure against the cold

Heat tech/leggings are recommended

Q. Can I go after curling my hair?

 A. No problem.

Do not use sprays, waxes, etc.

Please come.

Q. Is it possible to have a hair set?

 A. All except men's plan

A hair set is included.

We have several menus available.

*Additional charge for sets other than the menu (consultation required)

*Yakaimaki/Japanese hairstyles are not allowed

Q. Is it possible to set short hair?

 A. Is possible.

Hairstyles will vary depending on the length and amount of hair.

Q. What are the payment methods?

 A. Cash, various credit cards,

Various QR payments are available.

*Currently only payment at the store

Q. What happens to my hair when I return it?

 A. We will remove decorations such as flowers.

Please leave the pins and rubber as they are.

Q. Can you fix my makeup/hair?

 A. Make-up and hair during preparation/return

Repairing is prohibited in the store

I am allowed to.

Q. Can you do men's hairstyles?

 A. We do not accept men's hairstyles.

Because we do not rent hair irons, etc.

Please come to the store after finishing.

Q. Can I take pictures inside the store?

 A. Please contact us.

Q. Are there any precautions when wearing a kimono?

 A. Please refrain from wearing anything that smells.

Example) Perfume, Monjayaki, Yakiniku, Tobacco, etc.

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